Let me start out by saying that I love this style.
I tried on a sample size which was a huge hassle because the style and size I wanted were never available. Plus, my measurements didn't really fit the standard sizes. When I was finally able to get one in this style I had to order a size that was way too big, but I had help pinning it back and decided that this was the one that I wanted to get.
I did the custom measurements and was super excited. However, a few weeks later I was notified that the waist couldn't be more than 3" bigger than the bust. I was told that there was only one other dress that could be made to my specifications which was the Kaitlyn. I was also warned that if I did want to increase the bust size to accommodate the 3" difference, that there was a chance that it wouldn't fit right when I went to get it altered. I was really upset because I had my heart set on this and no where did it say that the custom sizes had limitations. The person I spoke to was really pushing me towards the other dress, which I sort of liked, but it wasn't the one that I really wanted.
Ultimately, I decided to take my chances and ordered the bust 3" larger than what my measurement was. I found a good tailor and she was able to make it look great. I was only reimbursed $50, but I guess that was better than nothing. The straps had to be adjusted, the bust had to be taken in and my tailor said that I could leave the cups in, but that the dress would look better if I wore a pushup bra. So she ended up taking the cups out (which were huge) and I had to wear a bra, but it did look a lot better. I had someone measure me and we did everything according to the video, but even so the dress had to be taken in more than I had expected.
So I guess the main takeaways are: there are limitations to the custom measurements - I definitely recommend checking before ordering. The style was great, but I did end up needing to wear a bra for it to look like it does in the picture. Also, if you want to try a sample dress start looking early.
Overall, it was a stressful experience, but it worked out okay. It needed to be altered a lot, but since it wasn't an expensive dress I was willing to pay for it. The style of the dress itself was great, which is why I gave it 4 stars, but the ordering process was not a good experience. The reimbursement process was very easy, though.
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