This company is AMAZING!! I ordered 3 sample dresses to try on. The order and return process was very simple. Dresses arrived quickly and they were in pristine condition for me to try on. When I placed the order for my actual dress, I should have ordered one size up from my normal size but I didn't. Totally my fault. The dress was too small so I had to return and order the larger size. The return process was simple and hassle free. I received my credit in a very timely manner. I knew that Azazie had an eight week production/delivery time so I was really cutting it close to the date of my daughter's wedding when I ordered the 2nd dress! After about four weeks, my nerves were getting the best of me so I called Azazie to check on the status. I actually got to speak to a live person and didn't have to punch 100 numbers to get to her!!! Her professionalism, empathy and follow up skills were off the charts! I received both phone calls and emails from her keeping me updated and calm. She was able to move the process along for me so that I will receive my dress in plenty of time for the wedding! I HIGHLY reccommend purchasing from this company! You will NOT regret it!!
Was this review helpful to you?