I ordered this dress for my sister's wedding in August. I had initially tried multiple sample dresses to see which style looked best as well as figure out my size since I had never shopped at this site. I was lucky and the A8 fit me like a glove, no alterations needed! I was so excited when I sent the samples back and placed my order. Fast forward a month when the dress arrived and I was devastated! The dress I ordered in the same size as the sample I tried on did not fit even though I had lost weight; the bust was about 3 times larger and the waist fit like a corset! Rather than trying to have it altered, I decided to reach out to Azazie's customer service team and I am SO glad I did! They were very prompt with their responses and kept me updated along the way, all while being extremely friendly. Honestly the best customer service experience I have ever had!! They worked with me on my short deadline (the wedding was only 2 weeks away!!), found the exact sample dress I had tried on, and overnighted it to me at no additional cost. They even gave me a partial refund after I returned the other dress and they discovered there had been discrepancies in the measurements! And to make it all even better, the dress looked great, was comfortable, and well made. I will definitely be recommending Azazie to anyone needing a formal dress!
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