We're sorry to hear the color of your dress is not to expectation and your experience working with our customer service team has been less than stellar. We are currently looking into your case and someone from our team will be following up with you to help resolve this issue. We appreciate your honest feedback and hope to have the images on our website updated to clearly reflect how the Dusty Sage Veda dress appears in person. Thank you for bringing this to our attention.
I did custom sizing on this dress and the fit is perfect. However, the color of the lace is completely wrong. Although the website image shows the lace and dress as matching colors, this dress in dusty sage has a very light, almost gold/ivory lace against the dusty sage dress. It gives the dress an entirely different look than what is pictured. Customer service claims that is how it is supposed to look, but the stock photo on the product listing clearly depicts the dress as a single color. Because I did custom sizing, I am not eligible for a full refund.
I've always been a huge Azazie fan -- used it for my wedding, and have referred six other weddings to use it too. I've always had an awesome experience. This time around, I'm just so disappointed in the experience-- from the misleading product photo to Azazie's unwillingness to stand by their product and correct the issue.
If you're shopping in dusty sage, avoid this style.
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