I really can't say enough about the customer service I received from the Azazie representatives. I made my order so complicated - cancelling one because it wouldn't arrive on time, then ordering a clearance dress to a new address - trying to cancel the first one in time as I was over the 72 hour limit - It was a mess (entirely my fault) and they fixed everything. My emails were responded to the same day (usually within 40 minutes) and my phone call was returned promptly after leaving a voicemail. All of the reps were courteous, understanding, and more than willing to go above and beyond for me. I would recommend this company to anyone.