I must start of by saying this site is AMAZING and the customer service is excellent as well. They responded to my questions right away and let me know what was going on when I had an issue. I went to several bridal stores prior to finding this website and I couldn't find anything that I liked or that fit me just right. I was a little hesitant to order a dress online but the try on dress option made that easy!! I was able to order several dresses, in different sizes and in ivory and white before I was able to find the one I liked. I ordered my wedding dress using custom fitting and it fits perfectly. I might need to have the dress hemmed a bit, but that's my fault. I underestimated the height of my shoes. The quality is fantastic and it arrived on time. I can't stress it enough, but the custom fitting is a great option and at no additional charge, it really saved me a lot of time and money.