My review is mostly for my experience with customer service, specifically with stylist Samantha. Can not say enough about how responsive and helpful she was during a stressful period for me. Long story short, I ordered a custom dress for my sister's wedding, and shortly after became pregnant. The dress came early, but it was clear that it wouldn't fit when the time came for the wedding. In a panic, I ordered the same dress in 3 different sizes, not knowing what size I would be at 4 months pregnant. I also ordered a few maternity styles. I was very worried that the dresses wouldn't arrive in time for the wedding and I would stick out like a sore thumb if I didn't have the right dress to match the other bridesmaids. I was disappointed that rush shipping was not an option and that the dresses could not be sent individually, as they were finished. This is Azazie policy, and I do hope that change these policies in the future! However, Samantha was amazing and keeping me up to date on the production of my dresses and trying to find other solutions. As it turned out, the dresses came 2 weeks before their estimated arrival date. The color was beautiful, the quality was wonderful. The dress did get a few runs by the end of the wedding reception, but overall I was very happy with the whole Azazie experience! Thanks all.
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