\n| Custom sized items<\/span><\/td>\n | Not returnable<\/span><\/td>\n | No<\/span><\/td>\n | Cannot return<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n This table shows return windows and fees for all Azazie items. Standard bridesmaid dresses have the most flexible return policy.<\/span><\/p>\nWhat Bridesmaid Dresses Can Be Returned?<\/b><\/h2>\n![\"\"](\"https:\/\/www.azazie.com\/blog\/wp-content\/uploads\/2025\/11\/K20251104-161020-1.jpg\") <\/p>\n
Azazie accepts returns only for items that meet specific conditions. Know what qualifies before ordering.<\/span><\/p>\nItems You CAN Return:<\/b><\/p>\n Standard Size Bridesmaid Dresses:<\/b><\/p>\n\n- Ordered in size 0\u201330 standard sizing<\/span><\/li>\n
- Unworn and unaltered condition<\/span><\/li>\n
- All tags still attached<\/span><\/li>\n
- Clean with no stains or damage<\/span><\/li>\n
- No lint, hair, or odors<\/span><\/li>\n
- Returned within 30 days of delivery<\/span><\/li>\n<\/ul>\n
Accessories (Most Types):<\/b><\/p>\n\n- Shoes, bags, and clutches<\/span><\/li>\n
- Wraps and shawls<\/span><\/li>\n
- Hair accessories (not jewelry)<\/span><\/li>\n
- Unworn with original packaging<\/span><\/li>\n
- Returned within 30 days<\/span><\/li>\n<\/ul>\n
Jewelry and Headpieces:<\/b><\/p>\n\n- Must be returned within 7 days only<\/span><\/li>\n
- Shorter return window than other items<\/span><\/li>\n
- Unworn with tags attached<\/span><\/li>\n
- Original packaging required<\/span><\/li>\n<\/ul>\n
Wedding Dresses (Standard Size):<\/b><\/p>\n\n- Standard sizing only<\/span><\/li>\n
- 30-day return window<\/span><\/li>\n
- Unworn and unaltered<\/span><\/li>\n<\/ul>\n
Items You CANNOT Return:<\/b><\/p>\n\n\n\n| Item Type<\/b><\/td>\n | Why Not Returnable<\/b><\/td>\n | Alternative Option<\/b><\/td>\n<\/tr>\n\n| Custom sized dresses<\/span><\/td>\n | Made to your measurements<\/span><\/td>\n | Order carefully, measure accurately<\/span><\/td>\n<\/tr>\n\n| Try-on dresses (purchased)<\/span><\/td>\n | Non-refundable program fee<\/span><\/td>\n | Return within 7 days if trying only<\/span><\/td>\n<\/tr>\n\n| Swatches<\/span><\/td>\n | Low-cost sample items<\/span><\/td>\n | Order multiple to compare<\/span><\/td>\n<\/tr>\n\n| Fabric by the yard<\/span><\/td>\n | Cut to order<\/span><\/td>\n | Order samples first<\/span><\/td>\n<\/tr>\n\n| Final sale items<\/span><\/td>\n | Marked as final at purchase<\/span><\/td>\n | Check before buying<\/span><\/td>\n<\/tr>\n\n| Shapewear & intimates<\/span><\/td>\n | Hygiene reasons<\/span><\/td>\n | Try on over clothing<\/span><\/td>\n<\/tr>\n\n| Personalized products<\/span><\/td>\n | Custom made for you<\/span><\/td>\n | Double-check customization<\/span><\/td>\n<\/tr>\n\n| Garment bags<\/span><\/td>\n | Complimentary items<\/span><\/td>\n | Keep as storage<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n Custom sized dresses are the most common non-returnable items. Always order standard sizes if you are unsure about fit.<\/span><\/p>\nReturn Requirements: What Condition Items Must Be In<\/b><\/h2>\n![\"\"](\"https:\/\/www.azazie.com\/blog\/wp-content\/uploads\/2025\/11\/K20251104-161209-1.jpg\") <\/p>\n
Azazie has strict return requirements. Items not meeting these standards will be rejected.<\/span><\/p>\nRequired Condition for Returns:<\/b><\/p>\n Unworn:<\/b><\/p>\n\n- Never worn outside the house<\/span><\/li>\n
- No signs of wear anywhere<\/span><\/li>\n
- No stretched seams or fabric<\/span><\/li>\n
- No makeup stains on neckline<\/span><\/li>\n
- No deodorant marks on underarms<\/span><\/li>\n
- No perspiration odors<\/span><\/li>\n<\/ul>\n
Unaltered:<\/b><\/p>\n\n- No hemming or taking in<\/span><\/li>\n
- No added or removed embellishments<\/span><\/li>\n
- No strap adjustments<\/span><\/li>\n
- Original length and fit<\/span><\/li>\n
- Seams untouched<\/span><\/li>\n
- Zippers unchanged<\/span><\/li>\n<\/ul>\n
Clean:<\/b><\/p>\n\n- No stains or marks<\/span><\/li>\n
- No dirt or dust<\/span><\/li>\n
- Free of lint and pet hair<\/span><\/li>\n
- No food or drink spills<\/span><\/li>\n
- No perfume or strong odors<\/span><\/li>\n
- Fresh, like-new appearance<\/span><\/li>\n<\/ul>\n
Tags Attached:<\/b><\/p>\n\n- Original price tags present<\/span><\/li>\n
- Size tags intact<\/span><\/li>\n
- Care instruction tags attached<\/span><\/li>\n
- Barcode tags not removed<\/span><\/li>\n
- All labels in place<\/span><\/li>\n<\/ul>\n
Original Packaging:<\/b><\/p>\n\n- Garment bag if provided (optional)<\/span><\/li>\n
- Dress in good folded condition<\/span><\/li>\n
- No excessive wrinkles<\/span><\/li>\n
- Protected for shipping<\/span><\/li>\n
- Secure packaging materials<\/span><\/li>\n<\/ul>\n
Items That Will Be REJECTED:<\/b><\/p>\n\n- Dresses with makeup stains<\/span><\/li>\n
- Altered hemlines or seams<\/span><\/li>\n
- Missing tags or labels<\/span><\/li>\n
- Strong perfume or smoke smell<\/span><\/li>\n
- Visible signs of wear<\/span><\/li>\n
- Stained or damaged fabric<\/span><\/li>\n
- Stretched or pulled seams<\/span><\/li>\n
- Broken or damaged zippers<\/span><\/li>\n<\/ul>\n
Rejected returns will not be refunded. Azazie may ship the item back to you at your expense.<\/span><\/p>\nBridesmaid Dress Return Fees by Item Type<\/b><\/h2>\n![\"\"](\"https:\/\/www.azazie.com\/blog\/wp-content\/uploads\/2025\/11\/K20251104-160916-1.jpg\") <\/p>\n
Return fees are deducted from your refund amount. These fees cover processing and handling.<\/span><\/p>\nUS Return Fees:<\/b><\/p>\n Bridesmaid Dresses:<\/b><\/p>\n\n- Standard size<\/span><\/li>\n
- Cannot return custom size<\/span><\/li>\n
- Fee deducted from refund<\/span><\/li>\n
- Same fee for all dress colors<\/span><\/li>\n
- Same fee for all dress styles<\/span><\/li>\n<\/ul>\n
Wedding Dresses:<\/b><\/p>\n\n- Standard size<\/span><\/li>\n
- Higher fee due to size<\/span><\/li>\n
- Cannot return custom size<\/span><\/li>\n
- Includes atelier wedding dresses<\/span><\/li>\n
- Fee applies per gown<\/span><\/li>\n<\/ul>\n
Accessories:<\/b><\/p>\n\n- Shoes, bags, wraps<\/span><\/li>\n
- Jewelry<\/span><\/li>\n
- Headpieces<\/span><\/li>\n
- Lower fee for smaller items<\/span><\/li>\n
- Each item counted separately<\/span><\/li>\n<\/ul>\n
Try-On Dresses:<\/b><\/p>\n | | | | | | | | | |
![\"\"](\"https:\/\/www.azazie.com\/blog\/wp-content\/uploads\/2025\/11\/K20251104-161109-1.jpg\")
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